What’s the difference between a Fear Free Certified® Practice and Fear Free Certified® Professional?
The basis of any successful Fear Free experience is the successful completion of one of our Fear Free Certification Programs. Our Certified Professionals work in various capacities – veterinarians, technicians, customer service staff, practice managers, trainers, groomers, pet sitters, and more. Each individual is responsible for maintaining their certification. Some veterinary hospitals have one certified professional, others have their entire teams certified.
Practice Certification takes Fear Free implementation to the next level – from an individual to a joint effort that requires the entire practice team to work together to achieve certification. Fear Free Certified Practices will have successfully implemented Fear Free into all aspects of their business: culture and leadership, client education, staff training, facility, and patient visits. To meet this level of commitment and implementation, practices must measure up to Fear Free standards and will receive an onsite visit from a Fear Free Practice Certification Veterinarian to review the achievement of standards.